Returns & Exchanges
At Hincapie Sportswear, Inc., we are committed to your satisfaction and performance on the road. If your gear doesn't meet your expectations, you can return unworn, unwashed items with original tags within 30 days of purchase.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all hangtags are attached and the gear is in new, resellable condition.
Label and Ship
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse team inspects your return for quality compliance, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing